FAQ

Every question we've heard.

Allergies and sensitivities, safety around kids and pets, mixing and storage, the efficacy honest-conversation, and the questions nobody asks but should.

Safety

Around kids, pets, food, fish, and the times something goes wrong.

Is it safe around children?
Yes, with sensible precautions. Keep kids out of the room during application and until treated surfaces are fully dry — typically 15–30 minutes in normal ventilation. Once dry, the product is inert and poses no ongoing chemical exposure risk. Don't apply to surfaces children will mouth or lick directly. Store the concentrate bottle out of reach. Once mixed and applied at normal dilution, there are no synthetic nerve agents, no carcinogen-classified compounds, and no residual toxic film.
Is it safe around cats?
Important: clove oil contains eugenol, which cats cannot metabolize safely — their livers lack the enzyme needed to process it. Home Defense and Outdoor Shield both contain clove oil. Keep cats completely out of treated areas until surfaces are fully dry. Garden Guard does not contain clove oil and is the safer option if cats have access to treated areas. When in doubt, keep pets away from any treated surface until dry and well-ventilated.
Is it safe around dogs?
Generally yes, with the same precautions as for kids — keep dogs away during application and until surfaces dry. Dogs handle eugenol better than cats, but high-concentration direct exposure is still not ideal. Don't spray directly on dogs or on surfaces they'll immediately lick. At normal dilution on surfaces, the risk to dogs is very low. If you have a dog that obsessively licks floors, allow extra drying time and ventilate before re-entry.
Is it safe near fish or aquariums?
No — and this needs to be direct. Castile soap (the primary active ingredient in all three formulas) is acutely toxic to fish and aquatic invertebrates. Even small amounts entering a fish tank can be harmful. Keep all three formulas well away from aquariums, ornamental ponds, and any water feature with aquatic life. Outdoors, don't spray near rain-drainage paths that lead to natural waterways or ponds.
Can I use it near food or in my kitchen?
Yes, once dry. All active ingredients are on the EPA's Section 25(b) minimum-risk list, and several are FDA GRAS. Don't spray directly on food, food-prep surfaces in use, or open food containers. Treat baseboards, entry points, and cabinet exteriors when food is stored away. Once surfaces are dry, prepare food normally — the formula leaves no persistent chemical residue.
Is it safe to use during pregnancy?
Consult your doctor or midwife before use during pregnancy. Our formula is a surface spray at significant dilution — not applied to skin or ingested — but some essential oil compounds (peppermint/menthol, clove/eugenol) have contraindication literature in therapeutic contexts at high concentrations. The exposure from spraying surfaces in a ventilated room is orders of magnitude lower than those therapeutic doses, but pregnancy isn't the time for uncertainty. Garden Guard has the lowest overall EO concentration of the three formulas if you need a garden treatment.
What do I do if I get it in my eyes?
Flush immediately with clean running water for at least 15 minutes. Peppermint and clove oil in concentrated spray cause significant eye pain — it resolves with thorough flushing but the initial experience is unpleasant. Remove contact lenses if you can do so quickly. Seek medical attention if irritation persists after thorough flushing or if vision is affected. Keep clean water accessible when mixing or applying.
What if my child or pet ingests some?
For small amounts of diluted spray (a child touching a treated surface and putting their hand in their mouth), contact Poison Control (1-800-222-1222 in the US) as a precaution — but this is unlikely to cause serious harm at normal dilution. For direct ingestion of the concentrate, call Poison Control immediately and follow their guidance. Do not induce vomiting unless instructed. Keep the bottle accessible to read the ingredient list.

Allergies & sensitivities

Plant-based does not mean hypoallergenic. Here's what to know.

I have sensitive skin. Can I use Nada But Nature products?
Our products are sprayed on surfaces, plants, and outdoor perimeters — not on skin. At normal dilution, real-world skin exposure should be minimal. That said, essential oils can cause contact sensitization in susceptible individuals. If you have a history of fragrance allergy, atopic dermatitis (eczema), or known reactions to essential oils, consult a dermatologist before use. If skin contact occurs, wash immediately with soap and water.
I have a fragrance mix allergy. Can I use this?
Important one. Fragrance mix allergy involves sensitivity to compounds including geraniol (in our citronella and geranium oils — Outdoor Shield) and citral (in our lemongrass and orange oils). If you have a documented fragrance mix allergy, avoid Outdoor Shield specifically and discuss any use with a dermatologist. Home Defense and Garden Guard have a lower geraniol/citral burden, but caution and a small patch test on a hidden surface are still recommended.
I've had reactions to dental cement or dental materials. Can I use your products?
Useful thing to know about yourself. Many dental materials contain eugenol — the primary active compound in clove oil. If you've reacted to dental cement, there's a good chance you have eugenol sensitivity. Home Defense and Outdoor Shield both contain clove oil — avoid those two. Garden Guard does not contain clove oil and is the safer plant-based option for you.
I'm allergic to mint, oregano, or thyme. Can I use Nada But Nature?
Peppermint belongs to the Lamiaceae family — same family as oregano, thyme, lavender, and rosemary. If you have a known sensitivity to those herbs, there's a documented risk of cross-reactivity with peppermint oil. All three of our formulas contain peppermint oil. We recommend avoiding our products or consulting a dermatologist before use if you have Lamiaceae herb sensitivities.
Is neem oil in all your products?
Neem is only in Garden Guard — not Home Defense or Outdoor Shield. If you have a known neem sensitivity, use Home Defense for indoor pest control and Outdoor Shield for perimeter treatment instead. Both are neem-free.
Can I have an allergic reaction even though it's plant-based?
"Natural" does not mean "hypoallergenic." Essential oils are highly concentrated plant compounds, and approximately 80 different essential oils have been documented as causes of contact allergy in the dermatological literature. The most common reactions are contact dermatitis — redness, itching, inflammation at the point of contact — typically from direct skin exposure. Because our products are surface sprays at significant dilution, real-world skin exposure is low in normal use. But if you have a history of allergies, sensitive skin, or known reactions to fragrances or essential oils, exercise appropriate caution.

Mixing & application

Dilution ratios, water type, storage, and the smell question.

How do I dilute it?
Add water to your spray bottle first, then add the concentrate (this prevents excess foaming). Standard ratios — 1 oz concentrate to 32 oz water for prevention, 1 oz to 16 oz for active problems, 1 oz to 8 oz for direct wasp/hornet treatment. For Garden Guard on sensitive plants, 1 oz to 48 oz. Shake 10 times before use and before each subsequent spray.
Can I use tap water?
Yes — tap water works fine. Filtered or distilled water is optimal but not necessary. Hard-water minerals (calcium, magnesium, iron) can bind with the soap molecules and slightly reduce effectiveness, so if you're in a hard-water area and not getting the results you expect, switching to filtered water often helps. For most people, straight from the tap is just fine.
My mixed spray looks cloudy or has separated — is it bad?
Normal. This is what a natural formula without synthetic stabilizers looks like. Essential oils and water don't naturally stay fully mixed; the castile soap does the emulsification work, but some haziness between uses is expected and harmless. Shake 10 times before each use and it will remix. If you see complete oil separation that won't remix with shaking, empty the bottle, clean it, and start with a fresh batch.
How long does the mixed spray last?
For best results, use mixed spray within one week. Essential oil components gradually evaporate after dilution, reducing potency over time. The soap kill mechanism stays effective longer, but the repellent compounds in the EOs diminish. Mix fresh batches as needed. Unmixed concentrate in the original cobalt glass bottle has a shelf life of 12–18 months stored cool and dark.
How much spray does each bottle make?
At standard 1:32 prevention dilution: a 4 oz bottle makes 1 gallon of ready-to-use spray, an 8 oz bottle makes 2 gallons, and a 16 oz bottle makes 4 gallons. For context: one 32 oz bottle of conventional ready-to-use spray makes one 32 oz bottle of spray.
Why does it smell so strong when I first open the bottle?
Concentrate strength — every essential oil at full percentage, undiluted, in a small bottle. It's intense. Once diluted, the scent drops 10–20× depending on your ratio. At application strength, Home Defense smells like fresh herbs, Garden Guard smells like a herb garden, and Outdoor Shield smells like a high-end outdoor candle. Don't judge the scent from the concentrate bottle — judge it from the diluted spray.
Can I mix the three formulas together?
We don't recommend it. Each formula is engineered with specific oil ratios for specific pest targets. Mixing creates unpredictable ratios and may dilute effectiveness. If you need both indoor and outdoor coverage, apply each formula separately to its intended area.
How should I store the concentrate?
Cool, dark, and away from heat — a kitchen cabinet or interior closet is ideal. Avoid hot garages (above 85°F accelerates EO degradation), direct sunlight, and heat sources like stoves or water heaters. Keep caps tightly sealed between uses — EOs are volatile and slowly evaporate from loosely capped bottles.
The pump or trigger isn't working properly — what do I do?
Three things to check. (1) The bottle cap may be overtightened, preventing the pump mechanism from drawing properly. (2) The nozzle may be clogged — remove it, soak in warm water for 5 minutes, and clear with a pin. (3) The dip tube inside the bottle may not be fully submerged or may be kinked. If issues persist, contact us — we'll make it right.

Efficacy & expectations

What this product is for, and what it isn't.

Will this work on a serious infestation?
Honest answer: it depends on what you mean. Nada But Nature is built for prevention, maintenance, and light-to-moderate pest activity — disrupting ant trails, deterring spiders and roaches at entry points, killing wasps on contact, protecting garden plants, treating outdoor perimeters. What it won't do: clear an established roach colony living inside walls, eliminate a mature termite infestation, or solve bed bugs. Those scenarios require professional treatment regardless of product. Once a pro handles the acute problem, our formula works excellently as ongoing prevention.
How long does it take to work?
Three different timelines. Contact kill is immediate — direct hit on a wasp or ant gives results in seconds to minutes. Repellency builds over repeated applications: typically 2–3 applications over 1–2 weeks before you see significant reduction. Lifecycle disruption (Garden Guard with neem) takes 1–2 weeks of repeated applications as neem disrupts the reproductive cycle of aphids, mites, and whitefly. Don't judge it on day one.
Why am I still seeing bugs after I sprayed?
A few possibilities. (1) No residual barrier after drying — unlike synthetic chemical sprays that leave a toxic film for weeks, our formula works on contact. Reapply every 5–7 days, or more for active problems. (2) The dilution may not match the situation — 1:32 is for prevention, 1:16 for active problems, 1:8 for wasps. (3) You may be treating only visible insects without addressing the entry point or trail. (4) If you've been seeing the same pest for 3–4 weeks of regular application, that's a signal you may have an established infestation that needs professional assessment.
How often do I need to reapply?
Prevention: every 5–7 days at entry points, baseboards, perimeters, or plant surfaces. Reapply after rain outdoors. Active pest problems: every 3–4 days until activity subsides, then back to weekly prevention. Garden use: every 5–7 days during growing season, in the morning or evening (not midday sun), and after rain. Wasp and hornet nests: at dusk, retreat every 2–3 days until no activity is observed for 48 hours.

Product care

Stains, edible plants, spray bottles, and reapplication.

Can I use more than the recommended amount?
For most applications, yes within reason — 1:16 is appropriate for active problems, 1:8 is the max for direct wasp treatment. Stronger than 1:8 won't meaningfully increase efficacy. For Garden Guard on plants, do not exceed the recommended ratio — soap concentration above the label can cause leaf scorch, especially on sensitive plants in warm temperatures or direct sun. More is not better on plants.
Can I use a spray bottle I used before for another product?
Only if thoroughly cleaned. Residue from previous products — especially conventional cleaners or pesticides — can react with essential oils or contaminate the formula. Wash old spray bottles with hot water and dish soap, rinse several times, and dry completely before use. A dedicated bottle for Nada But Nature is ideal.
Can I use Garden Guard on edible plants and vegetables?
Yes — all Garden Guard ingredients are food-safe at application concentrations. Apply in the morning or evening, not midday heat. Rinse harvested produce thoroughly before eating (standard practice for any garden spray, conventional or natural). Don't apply directly to flowers you're relying on for pollination — spray the underside of leaves and stems instead to protect pollinators.
Will it stain wood, fabric, or paint?
On most modern finished surfaces it dries clean. The orange and neem oil components are lightly colored, so at higher concentrations there can be a faint residue — Garden Guard with neem is the most likely to leave one on light-colored surfaces. On fabric, upholstery, or unfinished wood, do a small spot-test in a hidden corner first. For carpet edges or fabric, use the most dilute ratio (1:48) and blot rather than saturate.

Business & trust

Returns, EPA, where it's made, what plant-based actually means.

Do I have to subscribe?
No. Pest control needs change with the seasons, the weather, and what's actually happening in your home — not with a billing cycle someone else sets. Buy when you need it, in the formula that matches your situation. We'll never charge your card without your active choice. No subscription. Ever.
Where is Nada But Nature made?
Nada But Nature is formulated and packaged in East Tennessee.
Do you test on animals?
We test our formulas for efficacy on insects — that's the point of the product. We do not conduct animal testing for safety in the cosmetic or pharmaceutical sense. Our ingredients are all FDA GRAS, EPA minimum-risk classified, or have extensive existing safety literature. Our safety validation relies on existing peer-reviewed research, not new animal studies.
What's your return policy?
30-day money-back guarantee. If you're not satisfied for any reason, contact us within 30 days of purchase and we'll refund your order in full. No hoops. We'd rather refund you than have you stuck with something that doesn't fit your needs.
Is this EPA registered?
Our products are exempt from EPA registration under the Minimum Risk Pesticide provisions of FIFRA Section 25(b). This exemption applies to products whose active ingredients are on the EPA's established minimum-risk list — meaning the federal government has determined these ingredients pose low enough risk that they don't require the full pesticide registration process. All seven active ingredients in our formulas qualify: peppermint, clove, cedarwood, citronella, lemongrass, rosemary, and potassium salts of fatty acids (castile soap). "Exempt from registration" means meeting federal minimum-risk standards — not operating outside regulatory oversight.
What does "plant-based" actually mean for your product?
Every active ingredient derives from plants. Castile soap is made from coconut and olive oils — vegetable fats saponified with potassium hydroxide (KOH). The KOH is fully consumed in the chemical reaction that creates the soap and is not present in the finished product (the same way baking soda is consumed in a leavening reaction and isn't "in" the bread). Every essential oil is cold-pressed or steam-distilled from plant material — no synthetics, no petroleum, no artificial fragrance.

The questions nobody asks but should

Dish soap, bees, weather, and the personal-repellent question.

How is this different from just using dish soap and water?
Dish soap and water does work — through the same spiracle-blocking mechanism as castile soap. The differences are meaningful. Castile soap (potassium salts of fatty acids) is specifically studied as an insecticide in peer-reviewed literature in ways dish soap formulations are not. Dish soaps contain surfactants, fragrances, dyes, and preservatives not intended for surface spray applications. Our essential oil additions add documented repellency and neurological disruption mechanisms on top of the contact kill. The concentrate format means consistent ratios every time. And our formulas are specifically engineered — Outdoor Shield contains the four oils from the peer-reviewed Pest Management Science study that achieved 100% wasp blocking in field tests. Dish soap doesn't do that.
Does it work in all weather?
For outdoor use, rain resets the clock — reapply after any rain that washes treated surfaces. High heat (above 85°F) accelerates EO evaporation, reducing repellency duration; apply in morning or evening in hot weather. Cold temperatures don't meaningfully affect performance but may affect how well the concentrate pours — let it reach room temperature before mixing if stored somewhere cold. Indoor use, weather doesn't matter.
Can I use this as a personal mosquito repellent on my skin?
No — and this is important. Nada But Nature is formulated as a surface spray and is not tested, approved, or labeled for skin application. The essential oil concentrations in our formulas are appropriate for surfaces and plants but higher than what would be recommended for direct skin application. Peppermint and clove oil at these concentrations can cause skin irritation. For a plant-based personal mosquito repellent, look for products formulated specifically for that purpose. Our product is for your home, garden, and perimeter — not your arms and legs.
Will this hurt bees or other beneficial insects?
Castile soap can harm bees on direct contact — the same spiracle-blocking mechanism that kills wasps affects other insects. For garden use, apply Garden Guard in the morning or evening when bees are least active, and spray the underside of leaves and stems rather than open flowers. Once dry, the product poses no residual risk to pollinators — it only acts on direct wet contact. The essential oils in the formula (citronella, lemongrass, peppermint) are repellent to bees as well, so treat flower beds with caution and preferably not during peak pollination.
What's the difference between your product and what a pest control company uses?
Professional pest control typically uses synthetic pyrethroids, organophosphates, or neonicotinoids — all with significantly longer residual activity than our formula, and all carrying the health and environmental concerns documented in our Field Guide. Conventional treatments last longer and can penetrate areas (wall voids, deep soil) a surface spray can't reach. Nada But Nature is most comparable to a professional Integrated Pest Management (IPM) approach — targeted, minimal-intervention, focused on prevention. For most household situations our formula is a complete solution. For structural infestations or severe pest pressure, professional treatment followed by Nada But Nature for ongoing prevention is the most effective approach.
Nada But Nature Co.

Soap, essential oils
and zero nonsense.

No subscription. No hidden chemicals. No contract. Just concentrated plant-based pest control that works — and costs less than a cup of coffee per treatment.

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